May 17, 2020

The April edition of Healthcare Global magazine is live

healthcare
Catherine Sturman
2 min
The April edition of Healthcare Global magazine is now live.

In this month's issue, westart the conversation with Claudia Toledo, Clinical Solutions Di...

The April edition of Healthcare Global magazine is now live.

In this month's issue, we start the conversation with Claudia Toledo, Clinical Solutions Director at Elsevier, who highlights how its focus on the patient journey has led to the development of exceptional patient-centered solutions.

The emergence of digital tools has fully disrupted traditional models of health. Due to a growing global population, greater emphasis has been placed on delivering care which is increasingly connected and patient-centered.

We speak with Dr James Barlow at Imperial College London, who outlines how the emergence of digital triage will further support older populations and support providers in the delivery of personalised health solutions.

Technology companies are also increasingly moving into the healthcare industry to enable consumers to take full control over their healthcare needs. We speak with Matt Parkes, Senior Medical Development Engineer at Renishaw regarding how the use of smart implants are improving patient outcomes by changing the way a variety of bone diseases and injuries are treated.

Such breakthroughs in healthcare are not just situated within the technological field and within adult care. Across the pharmaceutical industry, John-David Belfontaine, Founder and CEO of Phivida, discusses how the CBD hemp oil producer’s expansion across America can benefit families and help children suffering from conditions like epilepsy to live a normal life

On top of this, we’ve rounded up the top 10 global healthcare brands, in addition to industry events across the globe for this calendar year.

Enjoy the issue!

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Aug 5, 2021

London NHS trust cuts admin time with DrDoctor platform

digitalhealthcare
NHS
Technology
Hospitals
2 min
London NHS trust cuts admin time with DrDoctor platform
Chelsea and Westminster Hospital NHS Foundation Trust is using DrDoctor's digital platform for endoscopy patients, reducing time spent on admin

Chelsea and Westminster Hospital NHS Foundation Trust in London has adopted a new digital pathway for its endoscopy diagnostic service.  The trust says the new  patient-facing digital technology, developed by DrDoctor, cutting the time taken to gather pre-operative information by more than a quarter.

DrDoctor is a software company that creates patient engagement platforms. The new system makes it possible for patients to complete assessments ahead of endoscopy procedures. 

It also allows the trust to send reminder messages, digital letters and assessments to patients ahead of their operations. Digital letters allow patients to view and download their correspondence instantly, helping to prevent paper letters from arriving in the wrong order, and reducing confusion from them being lost in the post.

The DrDoctor Quick Question functionality is also being used to send email and text notifications to check with patients if they still need or want to be seen, which is helping to reduce waiting lists and cut the chance of cancellations. Broadcast messaging alerts patients to changes to clinics electronically, which saves the time of a phone call for staff. 

Chelsea and Westminster NHS Foundation Trust is home to two of London’s busiest acute hospitals.  Since deploying DrDoctor's system, it has seen the average time taken fall from 26 minutes to just under 19 minutes – a 29% decrease. At West Middlesex Hospital, the same time spent has reduced from 32 minutes to 12 minutes – a 63% decrease in time spent.

Bruno Botelho, Director of Digital Operations at the Chelsea and Westminster NHS Trust, said: “Thanks to DrDoctor, we have established an infrastructure to address the evolving needs of our patients and staff. By digitally engaging with patients we’re helping to release the capacity pressures our staff face. I’m really pleased that we can now provide a more efficient service to patients and provide more personalised care.”

Staff reactions have been positive too, with 80% of staff finding the pre-op assessment questionnaire useful. One specialty lead said: “With standard pre-assessment data gathered via the DrDoctor link, nursing staff have more time to focus on individual care plans and patient-centred care. From a service point of view, it's great to see patients more engaged in the pre-procedure process.” 

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