Generali Global Assistance ramps up its healthcare ambitions
Insurance company Generali Global Assistance is looking to further its healthcare ambitions by recently partnering with rideshare company Lyft. The agreement will see the companies support those who suffer from minor inconveniences, to life-threatening medical situation and all those in-between in its new suite of service offerings.
Housing over 50 accident, health, property and casualty insurers amongst the clients which utilise its services, the deal will see help ensure that set-up and billing for covered transports for insured and corporate travellers can be managed efficiently, with less travel interruption and higher productivity for travellers. The first of many partnerships to come in future, the deal will see a reduction in overall ground transport costs.
"This partnership with Generali Global Assistance enables us to get one step closer to our mission of improving people's lives with the world's best transportation," said Dan Trigub, Head of West Coast Healthcare Partnerships at Lyft.
"Together, we're working to provide even more customers with an efficient and effective transportation solution in a variety of situations – improving transit options for millions of their customers across the country."
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Generali Global Assistance has also recently acquired tech-enabled caregiver marketplace CareLinx, which provides and improves access to affordable, quality home care for families, large health systems, and insurance companies.
Chris Carnicelli, CEO of Generali Global Assistance, said: “Healthcare in general, and CareLinx in particular, have a direct synergy with our value proposition of providing ‘non-stop caring’ to our customers.
As the senior population continues to rise, both families and health systems are faced with the dilemma of how to provide an adequate level of quality, but affordable care.
CareLinx shares our mission of improving lives through services that can lessen the impacts of life’s most stressful periods and by providing them with the necessary resources to rapidly expand their market share, we believe we will help them positively affect change to senior care services in the United States.”
Lyft is currently integrated with CareLinx, providing a seamless delivery of patient centered care. Consequently, CareLinx and Lyft have developed CareRides, which has become an essential door-through-door transportation service to increase freedom and mobility for millions of individuals who need extra support across the US.
A new app is providing vital palliative care in Ethiopia
A new mobile phone app has been developed to support patients needing end of life care in Ethiopia.
The Ayzot app has been created in collaboration between the UK's University Surrey, the University of Strathclyde, Hospice Ethiopia, the Federal Ministry of Health and Hello Doctor Ethiopia, an Ethiopian-based software company.
The app is named after a common Ethiopian expression roughly translated to mean "to soothe a sick person". The app is aimed at supporting patients with life-limiting illnesses such as cancer and HIV/AIDS, by helping them manage pain along with other symptoms.
A self-assessment management system leads the patient or carer through a common set of symptoms such as pain, nausea, drowsiness, breathlessness, tiredness, and loss of appetite.
Successful symptom management
Both patients and carers are encouraged to use the Ayzot app to assess the severity of each symptom using a combination of measures, including a pain assessment scale. The app contains both pharmacological and non-pharmacological medication information, and where appropriate it directs the user to get help and further information on things like wound care, spiritual care and diet.
During beta user-testing, carers reported positive changes in how they treated their loved one’s wounds because of the advice found on the app. Healthcare professionals commented on the app's potential to support them in delivering targeted care with limited resources. The patients testing the app reported that it helped them feel more reassured and supported with their pain management and symptom control.
Accessing palliative care
The majority of Ethiopia's 114 million people live in rural locations where access to palliative care is difficult, and there is only one hospice in the entire country. The pandemic has made accessing care even more difficult. "During the COVID-19 pandemic, access to essential palliative care in Ethiopia has been reduced" Dr Nicola Carey, from the School of Health Sciences at the University of Surrey said.
"I believe the app will help prevent disease and treat patients. We hope that Ayzot will be embedded into the national palliative care clinical provision to support healthcare professionals and provide enhanced palliative coverage in Ethiopia.”
The team behind Ayzot are now planning to test the app in other African countries.