May 17, 2020

Hinge Health receives $8 million in Series A funding

Global healthcare
Digital health
Global healthcare
Catherine Sturman
2 min
In a new Series A funding round led by venture capital firm Atomico, Hinge Health has recently received $8 million in Series A funding, with seed invest...

In a new Series A funding round led by venture capital firm Atomico, Hinge Health has recently received $8 million in Series A funding, with seed investors Eleven Two Capital and The Vertical Group also taking part. It follows on from the company’s $1.3 million seed round, which took place in June last year, allowing the company to expand its presence across the US.

Established in both London and San Francisco, the digital health start-up currently utilises both hardware and software to provide solutions to patients who suffer musculoskeletal disorders.

With more than 50% of the US workforce reporting a musculoskeletal (MSK) disorder each year, employers are facing significant financial costs, alongside decreased productivity from workers. Workers themselves are provided less than adequate care due to a lack of resources, or undertake unnecessary medical procedures, creating negative, long-term effects.

Hinge Health co-founder and CEO Daniel Perez said, “Most chronic conditions have clear clinical guidelines underpinned by a solid evidence base. However, these guidelines are often not followed because it is too onerous for the patient and doctor.

Lower back pain and knee arthritis are prime examples, where non-surgical guidelines are not followed. The result is that patients are shunted onto opiates and eventually surgery. Our vision to improve the scale, experience and ultimately outcomes for patients by using technology to better deliver evidence-based care, with MSK as our first beachhead.” It will also help to tackle the ongoing opioid epidemic across the US.

Hinge Health utilises technology to create evidence-based Digital Care Pathways for MSK conditions. This includes the use of wearable sensors and software to remotely deliver long-term advantages for those with chronic MSK conditions. Over 100,000 individuals now utilise Hinge Health services, enabling the company to grow even further.

The company’s efforts have seen it significantly reduce healthcare costs to employers by 50% and deliver best-practice care for employees. With data on over 1,000 patients, Hinge Health has demonstrated a 55% improvement in both chronic lower back pain and knee pain, while avoiding 60% of surgeries.

While other care indications such as diabetes and mental health receive vastly more attention, according to IBM’s Truven Health Analytics musculoskeletal disorders (MSK) remains by far the largest and fastest growing cost driver of America’s healthcare system - consuming 1 in 6 health-care dollars, and is the #1 healthcare expense for self-insured employers.

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Jun 21, 2021

How health plans can reduce healthcare inequalities

healthcareinequalities
COVID19
healthplan
sdoh
4 min
Jim Clement from Inovalon on the role of health plans in improving access to healthcare

The COVID-19 pandemic has put inequalities accessing the healthcare system in the spotlight. Jim Clement, Vice President of Product & Services at cloud provider Inovalon, tells us that health plans play the most integral role in advancing the health equity movement.

Why did it a global pandemic to highlight the issue of healthcare inequities? 

Health inequity in the US has been well understood by healthcare professionals for many years, but it has become more evident due to the COVID-19 pandemic. It wasn’t until the racial and ethnic differential seen in response to COVID-19 related infections, deaths and vaccinations that many Americans became acutely aware of the health inequity due to sociodemographic factors such as race, geography, education and income.

Fortunately, there’s now a growing health equity movement afoot in America which aims to improve public health and achieve equity in health status for all people by ensuring opportunities are available to attain the highest level of health. While the entire healthcare ecosystem is important to this transformation, it is health plans that arguably play the most integral role.

How can health plans help? 

Achieving health equity means obstacles to health must be removed, including poverty, discrimination, powerlessness, and lack of access to the basics like physicians, hospitals, medicine, technology, and health education. This is not only a social justice initiative, but also a clear call to action for health plan organisations that are bearing the economic brunt of the costs due to health disparities. 

Health plan organisations that recognise the alignment between efforts to improve health equity and broader member engagement initiatives will be in the best position to move the needle. Plans must also understand that the provision of medical services within hospital walls, physician offices and other health services providers is necessary, but not sufficient. 

By recognising that health inequity also includes non-medical factors such as employment, income, housing, transportation, childcare, and more, plans will be better equipped to ensure their members are set up for success. 

What do healthcare providers need to do generally to address inequities? 

Outreach by both health plans and providers is critical to ensuring people have knowledge of available services, the reason those services are critical to their health, and options to access those services based on their unique circumstances. With both stakeholders beating the same drum, progress can be made quickly.

Given the impact of social determinants of health (SDOH), should healthcare providers take a more active role in addressing these, or other agencies? 

While communicating with patients is critically important, what is truly required to address inequalities is helping patients take medical  actions – like regular PCP visits, monitoring A1C and accepting health coaching – that are necessary to maximise their health, along with non-medical actions –like availing themselves of community resources that address homelessness, food insecurity and employment services. 

The most progressive providers and payers have or are putting in place programs to address these non-medical issues.  In addition, non-medical tools such as transportation services can certainly help drive the effectiveness of medical services. 

How important is it to educate patients about their health and how can this be done? 

Education is a social determinant of health and a key lever to be used to drive health equity.  Patients who do not understand their medical conditions or the consequences of non-compliance with their treatment plans are prone to poor outcomes. 

For health plans, understanding member needs is one of the biggest drivers of quality care. A continuous cycle of engagement through feedback and appropriate responses will provide health plans with an opportunity to uncover, discuss, and resolve problems faster. 

Improving member outreach and engagement can be made easier with a programmatic approach involving four stages of intentional outreach: Getting to know your members, educating members, seeking feedback from members and gaining member loyalty. Each stage not only contributes to a better member experience but also to improved outcomes and higher satisfaction scores.

Now that the issue has come to the fore, what do you think things will look like in 5 years or so?

I predict that health plans that get member engagement, education and equity right will achieve better health and greater value, faster. Those who get it wrong or delay will suffer the consequences of competitive disadvantage and pay a larger share of the rising costs associated with health inequity.

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