May 26, 2021

ICAS World rolls out digital strategy, buys Hello Tomo

NHS
DigitalHealth
wellness
mentalhealth
2 min
Wellness provider ICAS World acquires British startup Hello Tomo as part of its global digital strategy

ICAS World, a company providing mental health and wellbeing services to employees around the globe, has acquired UK-based health tech startup Hello Tomo. 

Hello Tomo was founded in 2016 to provide mental health support via an app, by encouraging users to develop healthy habits to manage depression and anxiety, and through an anonymous peer support community. It has been endorsed by the UK's National Health Service and currently has 20,000 active users. 

The startup will become part of ICAS’ portfolio of mental health and wellbeing solutions, and existing Hello Tomo customers will gain access to ICAS' network of more than 80,000 clinicians for coaching and therapy. 

The acquisition is the first major milestone for ICAS as it rolls out its new global digital health strategy, staking a claim in the $121 billion mental health and wellness market

The organisation expects the acquisition to deliver significant growth opportunities as well as benefits to existing customers. Andrew Davies, CEO at ICAS, said: “We are delighted to welcome Hello Tomo’s team, technology and customers to the ICAS family. We already support more than 2400 companies and 6.5 million employees and their families through our global network. By blending Hello Tomo’s entrepreneurial spirit and technical capabilities with our expertise, heritage and global reach, we hope we can give even more people the tools they need to better manage and protect their mental health.

"There is a huge need to leverage smart technology to solve these big global health challenges" he added.  "ICAS is working with ambitious, entrepreneurial teams that want to grow their technology products as part of the ICAS ecosystem. Hello Tomo and its founding team is the first in a series of strategic acquisitions as we continue to drive forward our digital transformation.”

ICAS World is owned by ROX Equity Partners,  and has 34 years of experience in providing mental health support to employees and organisations through digital platforms, mobile apps and other services.  

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Jun 23, 2021

NHSX releases new data plans, experts call for transparency

medicalrecords
patientdata
NHS
privacy
3 min
NHSX has published a new strategy for patient data sharing, with experts calling for transparency

Patients in England will get "greater control" over their health and care data according to new proposals set out by the government. 

In a new draft strategy called "Data saves lives: reshaping health and social care with data", Health and Social Care Secretary Matt Hancock says that more effective use of data will deliver better patient-focused care. "This strategy seeks to put people in control of their own data, while supporting the NHS in creating a modernised system fit for the 21st century which puts patients and staff in pole position." 

Under the new plans people will be able to access their medical records from different parts of the health system through different applications, to access test results, medication lists, procedures and care plans. 

The strategy, published by NHSX, the government department that sets policies for the use of technology within the NHS, follows delays to the creation of a central database of patient records amid concerns over data sharing and a lack of transparency, with critics saying that only a small proportion of the public were made aware of the plans and the choice to opt out. 

Kevin Curran,  senior member of The Institute of Electrical and Electronics Engineers (IEEE) and Professor of Cybersecurity at the University of Ulster, says that moving health records online raises concerns. "The move to an online app does seem like a natural progression, however there is a difference between having computerised records within our healthcare IT infrastructure and having those records reside on a public facing server. 

"Having records inhouse limits the range and type of access – it's far more difficult for remote hackers" Curran said. "There are techniques that healthcare organisations can use to reduce the risk of future data breaches. One way is to make it ‘opt in’, so patients have the choice to decide whether their medical information is moved to a public facing service so that they can access it. 

"However, those who do not opt in or download the app instead should have their records hosted in a non-public-facing cloud service. This way, if a data breach does occur, those who never used the app, or not wanted to, will not have had their details released." 

The new strategy has been welcomed by some, with an emphasis on the need for transparency.  Adam Steventon, Director of Data Analytics at the Health Foundation, said: "Health data has played a critical role in the last year – from tracking COVID-19 outbreaks and developing treatments, to getting people booked in for their vaccines. It is critical that the use of data is accelerated if the NHS is to tackle the backlog of care and address the massive health challenges facing the country. 

"It is particularly positive that the government has committed to building analytical and data science capability in the NHS and to improving data on social care. To ensure the full potential of data can be realised, the government must ensure transparency on how it will be used and the rights and options people have, as well as engaging with the public and health care professionals to build trust and show people how their data can improve the NHS and save lives." 

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