Infermedica adds Specialist Recommender to its AI platform
Poland-based healthtech startup Infermedica has launched a new function for its AI-based platform for preliminary diagnosis, that will recommend a specific specialist for pre-clinical triage.
The new tool, called Specialist Recommender, will enable direct integration with clients’ booking systems, facilitating more streamlined medical care by shortening the path from patient to specialist.
The tool was developed over 6 months, in response to clients’ requests to provide patients with more tailored advice in addition to initial triaging suggestions. The function allows healthcare and insurance providers to recommend a specific specialist, drawing from a list of 27 clinicians including pulmonologists, haematologists and allergologists.
Infermedica is available in almost 30 countries, and this new function allows for regional differences in specialist accessibility, regulations, and clinical practices. Different types of communication channels (in-person, video, text or audio teleconsultations) will also vary depending on availability.
It is free of charge to existing Infermedica clients and available in all 18 of Infermedica’s supported languages. The company’s clients include insurance giant Allianz, medical cost management organisation Global Excel and healthcare providers Sana Kliniken and Médis. Infermedica’s technology also plays an important role in the operation of Microsoft’s Healthcare Bot.
Commenting on the news, Maciej Malenda, Infermedica’s Head of Partnerships, said: “Our clients, which are predominately healthcare and insurance providers, wanted to give patients more granular medical advice, so we moved quickly to develop the unique Specialist Recommender.
"A natural evolution of digital pre-diagnosis and triage processes, the feature will help quicken patient recovery by providing deeper, more tailored medical advice with direct instructions about who they need to see to help with a particular health issue. Our solutions continue to drive the industry forward through making healthcare more accessible and improving people’s lives for the better.”
Infermedica’s AI-driven platform is available via three different interfaces: a customisable API which can be integrated into clients’ sites; a white-label Symptom Checker that is available as a chatbot; and the Call Center Triage solution that enables telemedicine personnel – often at insurance and healthcare providers – to pre-diagnose patients.
Check Point: Securing the future of enterprise IT
Cybersecurity solutions provider Check Point was founded in 1993 with a mission to secure ‘everything,’ and that includes the cloud. Conscious that nothing remains static in the digital world, the company prides itself on an ability to integrate new technology with its solutions. Across almost three decades in operation, Check Point, with its team of over 3,500 experts, has become adept at protecting networks, endpoints, mobile, IoT, and cloud.
“The pandemic has been somewhat of an accelerator in the evolution of cyber risk,” explains Erez Yarkoni, Global VP for Cloud Business. “We had remote workers and cloud adoption a long time beforehand, but now the volume and surface area is far greater.” Formerly a CIO for several big-name telcos before joining Check Point in 2019, Yarkoni considers the cloud to be “part of [his] heritage” and one of modern IT’s most valuable tools.
Check Point has three important ‘product families’, Quantum, CloudGuard, and Harmony, with each one providing another layer of holistic IT protection:
- Quantum: secures enterprise networks from sophisticated cyber attacks
- CloudGuard: acts as a scalable and unified cloud-native security platform for the protection of any cloud
- Harmony: protects remote users and devices from cyber threats that might compromise organisational data
However, more than just providing security, Yarkoni emphasises the need for software to be proactive and minimise the possibility of threats in the first instance. This is something Check Point assuredly delivers, “the industry recognises that preventing, not just detecting, is crucial. Check Point has one platform that gives customers the end-to-end cover they need; they don't have to go anywhere else. That level of threat prevention capability is core to our DNA and across all three product lines.”
In many ways, Check Point’s solutions’ capabilities have actually converged to meet the exact working requirements of contemporary enterprise IT. As more companies embark on their own digital transformation journeys in the wake of COVID-19, the inevitability of unforeseen threats increases, which also makes forming security-based partnerships essential. Healthcare of Ontario Pension Plan (HOOPP) sought out Check Point for this very reason when it was in the process of selecting Microsoft Azure as its cloud provider. “Let's be clear: Azure is a secure cloud, but when you operate in a cloud you need several layers of security and governance to prevent mistakes from becoming risks,” Yarkoni clarifies.
The partnership is a distinctly three-way split, with each bringing its own core expertise and competencies. More than that, Check Point, HOOPP and Microsoft are all invested in deepening their understanding of each other at an engineering and developmental level. “Both of our organisations (Check Point and Microsoft) are customer-obsessed: we look at the problem from the eyes of the customer and ask, ‘Are we creating value?’” That kind of focus is proving to be invaluable in the digital era, when the challenges and threats of tomorrow remain unpredictable. In this climate, only the best protected will survive and Check Point is standing by, ready to help.
“HOOPP is an amazing organisation,” concludes Yarkoni. “For us to be successful with a customer and be selected as a partner is actually a badge of honor. It says, ‘We passed a very intense and in-depth inspection by very smart people,’ and for me that’s the best thing about working with organisations like HOOPP.”