Mar 9, 2021

New partnership will grow trade between UK and Middle East

Innovation
medical devices
digital healthcare
diagnostics
Leila Hawkins
2 min
New partnership will grow trade between UK and Middle East
UK Healthcare Pavilion partners with Middle East Medical Portal to encourage trade...

The UK's virtual platform showcasing the healthcare and Life Sciences industries, has partnered with The Middle East Medical Portal (MEMP) to both raise awareness and export UK innovation into the Middle East.

The UK Healthcare Pavilion launched in February. The first of its kind, the online platform offers news and interviews from experts and policy makers, along with a searchable directory of UK companies. 

Its aim is to encourage boost between overseas buyers looking for healthcare solutions with UK-based medical device, diagnostics, and digital healthcare companies. 

The platform has backing from the UK Government and is supported by trade and clinical associations including The Royal College of Surgeons and the British Dental Industry Association.  

MEMP, based in both the UK and Dubai, is an accredited international provider of medical education for healthcare professionals. It is hoped this partnership will encourage trade between the two regions. Nathan Nagel, CEO of MEMP said: “We are delighted to partner with the UK Healthcare Pavilion and be able to support UK companies to sell into the Middle East, to stimulate the UK economy, and crucially, provide world class healthcare to patients.”

The site has been developed with software firm Virti. Paul Benton, Managing Director, International, at the Association of British HealthTech Industries (ABHI), explained what the site was created for: “We know how special the UK’s healthcare and life sciences sector is, but there has never been a single front door that showcases its true breadth and capabilities. 

"Throughout the pandemic, organisations have also told us how they are struggling to connect with global audiences due to the closure of physical borders. From there, the idea for the site was developed, to create a ‘go-to’ marketplace for visitors looking to discover, connect and innovate with the UK healthcare and life sciences sector.

"UK healthcare solutions carry a great reputation in the Middle East, and we are so pleased to be partnering with MEMP to utilse their expertise and network, which will in turn bring great innovations and treatments to patients in the region.”

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Jun 21, 2021

How health plans can reduce healthcare inequalities

healthcareinequalities
COVID19
healthplan
sdoh
4 min
Jim Clement from Inovalon on the role of health plans in improving access to healthcare

The COVID-19 pandemic has put inequalities accessing the healthcare system in the spotlight. Jim Clement, Vice President of Product & Services at cloud provider Inovalon, tells us that health plans play the most integral role in advancing the health equity movement.

Why did it a global pandemic to highlight the issue of healthcare inequities? 

Health inequity in the US has been well understood by healthcare professionals for many years, but it has become more evident due to the COVID-19 pandemic. It wasn’t until the racial and ethnic differential seen in response to COVID-19 related infections, deaths and vaccinations that many Americans became acutely aware of the health inequity due to sociodemographic factors such as race, geography, education and income.

Fortunately, there’s now a growing health equity movement afoot in America which aims to improve public health and achieve equity in health status for all people by ensuring opportunities are available to attain the highest level of health. While the entire healthcare ecosystem is important to this transformation, it is health plans that arguably play the most integral role.

How can health plans help? 

Achieving health equity means obstacles to health must be removed, including poverty, discrimination, powerlessness, and lack of access to the basics like physicians, hospitals, medicine, technology, and health education. This is not only a social justice initiative, but also a clear call to action for health plan organisations that are bearing the economic brunt of the costs due to health disparities. 

Health plan organisations that recognise the alignment between efforts to improve health equity and broader member engagement initiatives will be in the best position to move the needle. Plans must also understand that the provision of medical services within hospital walls, physician offices and other health services providers is necessary, but not sufficient. 

By recognising that health inequity also includes non-medical factors such as employment, income, housing, transportation, childcare, and more, plans will be better equipped to ensure their members are set up for success. 

What do healthcare providers need to do generally to address inequities? 

Outreach by both health plans and providers is critical to ensuring people have knowledge of available services, the reason those services are critical to their health, and options to access those services based on their unique circumstances. With both stakeholders beating the same drum, progress can be made quickly.

Given the impact of social determinants of health (SDOH), should healthcare providers take a more active role in addressing these, or other agencies? 

While communicating with patients is critically important, what is truly required to address inequalities is helping patients take medical  actions – like regular PCP visits, monitoring A1C and accepting health coaching – that are necessary to maximise their health, along with non-medical actions –like availing themselves of community resources that address homelessness, food insecurity and employment services. 

The most progressive providers and payers have or are putting in place programs to address these non-medical issues.  In addition, non-medical tools such as transportation services can certainly help drive the effectiveness of medical services. 

How important is it to educate patients about their health and how can this be done? 

Education is a social determinant of health and a key lever to be used to drive health equity.  Patients who do not understand their medical conditions or the consequences of non-compliance with their treatment plans are prone to poor outcomes. 

For health plans, understanding member needs is one of the biggest drivers of quality care. A continuous cycle of engagement through feedback and appropriate responses will provide health plans with an opportunity to uncover, discuss, and resolve problems faster. 

Improving member outreach and engagement can be made easier with a programmatic approach involving four stages of intentional outreach: Getting to know your members, educating members, seeking feedback from members and gaining member loyalty. Each stage not only contributes to a better member experience but also to improved outcomes and higher satisfaction scores.

Now that the issue has come to the fore, what do you think things will look like in 5 years or so?

I predict that health plans that get member engagement, education and equity right will achieve better health and greater value, faster. Those who get it wrong or delay will suffer the consequences of competitive disadvantage and pay a larger share of the rising costs associated with health inequity.

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