Ride sharing innovator Circulation partners with Buoy Health
Ride-ordering exchange company, Circulation Health, presently coordinates medical transportation logistics using Lyft and other transportation partners.
However, it has now announced its new nationwide partnership with Buoy Health, in its bid to support millions of patients online to receive the care they need when they need it the most.
The partnership – which will roll out before the end of 2018 – will introduce Buoy’s patients to an even further streamlined, end-to-end healthcare experience by making it easy for them, post assessment, to book reliable on-demand transportation, powered by Circulation, to recommended care.
“Ultimately, it comes down to providing a better experience to individuals who need timely access to care” explained Robin Heffernan, CEO & Co-Founder of Circulation.
“Since every patient journey starts with a ride, it makes so much sense to give Buoy users easy access to convenient, reliable transportation to their local pharmacies, primary care clinics, or urgent care centers.”
Patients can go online and access Buoy Health’s website, and engage with its AI health assistant, mirroring ordinary conversations with a GP. Patients will then be prompted through a series of questions to enter their symptoms in detail. Through this technology, Buoy will then analyse the consumer’s inputs in real-time and point the customer to a recommended course of treatment.
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To help ensure the patient takes the next step in treatment, Buoy will then enable users to book on-demand rides through Circulation’s ride-ordering platform — either using their own funds or through
insurance if transportation is a covered benefit.
“At Buoy, we are dedicated to helping patients get the care they need, when they need it the most,” commented Andrew Le, CEO and Co-Founder of Buoy Health.
“By integrating Circulation’s transportation exchange into our platform, we will now be able to remove a major barrier to care by giving anyone who visits Buoy access to convenient and reliable transport, breaking down barriers in healthcare.”
The partnership between Circulation and Buoy solves for a major issue in the industry. According to a
national study published by The National Academy of Sciences, each year, 3.6mn Americans miss out on care because they face transportation barriers, which in turn creates untold costs to the US healthcare system.
Circulation’s partnership with Buoy Health is on the cutting edge of a larger shift in
value-based care by seeking to address the social determinants of health that occur outside of a typical care setting — such as access to transportation.
“The intelligence of Buoy’s AI health assistant helps patients identify their symptoms and gives them options for next steps. Circulation helps enable them to truly follow-through on those next steps,” says Heffernan.
“In that way, this partnership is all about providing a better experience for the patient and thereby, improving care.”
Digital health passports - 4 quick facts
As COVID-19 vaccination programmes roll out around the world, policy makers and the private sector are engaged in intense debates over vaccine passports and whether they are the solution to re-opening economies and getting back to “normal”.
With various governments using different systems there is confusion over how universally accepted a digital health passport will be, and whether our private data will remain private. Here is we know about vaccination passports so far.
1. Many countries will require proof of vaccination status
Most international travel has been on pause during the pandemic, with strict quarantine measures in place around the world. For travel to "open up" again, it is likely that vaccine status, COVID-19 status or a combination of the two will be required before you're able to enter another country.
The European Union is behind a “Digital Green Certificate" that would enable people to show they have been vaccinated, had a negative test, or have recovered from the virus in order to travel across its 27 member countries, although MEPs have also said these will not be a precondition to exercise the right to free movement.
The UK is planning to use its existing National Health Service (NHS) track and trace app as a health passport for British people to travel abroad.
There are no plans to implement a nationwide health passport in the US so far, and there is fierce, partisan opposition to the idea; however Hawaii and New York State have launched passport programmes that enable vaccinated people to skip quarantine for inter-state travel.
Health passports are also being contemplated by the hospitality and entertainment industries - for example for entry to live music events and bars. Israel, which has the highest vaccination rate in the world, has launched a "green passport" for people to show at gyms, venues and synagogues, however there have been problems with access and data privacy.
2. They're not conventional passports - they're digital
Calling them "passports" is a bit of a misnomer, as most of the proposed certificates are digital. The CommonPass, for example, saves the user's test results onto their mobile device, along with any other necessary health screening information. The pass then generates a QR code which can be printed or scanned by airline staff to confirm the passenger's health status. It's already being used by major airlines including Lufthansa, United Airlines, and Virgin Atlantic.
In India, the health ministry has said that everyone who has been vaccinated will get a QR code-based electronic certificate.
Additionally China has implemented an app-based health code system that uses travel and medical data to give people a colour-based rating, showing how likely it is that they have COVID-19 and whether they should self-isolate.
3. Numerous tech companies have already created health passports
A number of tech companies big and small have already entered this space, with Microsoft’s CoronaPass, IBM’s Digital Health Pass, VaxAtlas and SafeFun among the many initiatives that have sprung up catering to different audiences - SafeFun is aimed at consumers to be able to socialise, while the SafeAccess app is specifically for workplaces.
This raises issues around standardisation - with so many different types of digital passport available, there will need to be consensus from venues, businesses and airports on how they work and whether they are accepted.
4. There are fraud and privacy concerns
Research by McAfee recently found a growing black market for fake COVID-19 test results and vaccination certificates.
Enforcing vaccine certification via an app would exclude people who do not own a smartphone. It also has the potential to reinforce existing inequalities, for example pregnant women, who are currently ineligible for vaccination in many parts of the world, and would therefore be unable to participate in the same activities as non-pregnant women.
Last but not least, many have raised concerns over data privacy, which is a major cause of the divisions over whether or not to adopt them. Experts have said they fear vaccination information could be linked to other personal data to create a “personal risk score” that could then be subject to abuse.