Feb 8, 2021

Ryalto messaging app becomes free service for NHS

healthcare app
messaging service
Leila Hawkins
2 min
Ryalto messaging app becomes free service for NHS
Ryalto’s messenger service is now free for NHS staff following changes to Whatsapp’s privacy rules...

The news of WhatsApp’s changes to its privacy policy has prompted many to seek alternative messaging services. 

From February 8, users must sign up to its new policy, agreeing to share private data including their phone number with Facebook, who own the app. 

As a result apps including Telegram and Signal have seen a surge in sign-ups as people seek an encrypted platform that will keep their data private. 

Ryalto, an app aimed specifically at the healthcare sector, is now free to both National Health Service (NHS) and private hospital staff. 

The app is currently in use across 72 NHS Trusts and 40 private hospitals, with over 100,000 users. It enables hospital staff to display live news, find the latest protocols, and search, call or message colleagues via a preloaded directory. Most importantly, users don’t need to share any personal details, including their mobile number.

Developed as a workforce engagement app, Ryalto’s main use has been for staff to book shifts. The app can deliver real-time information via push notifications, without having to open the app, and information can be targeted to specific wards, departments or areas. 

This function is particularly useful with rapidly changing guidelines around Covid-19. 

The company say it’s safe, secure, scalable and ring-fenced within the organisation, and offers all the same features of Whatsapp. “It has never been so important for healthcare professionals to have a safe, secure and reliable platform for receiving news and communicating with each other and the leaders in their organisation” Jon Bennett, CEO at Ryalto said. 

“With the worrying news about what Facebook plans to do with WhatsApp user and message data, it is more obvious than ever that social platforms are not the answer. That’s why we have opened our comms and engagement app for use by the NHS for free within our Freemium offering.”

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Jul 26, 2021

Slovenia launches EU COVID pass built on Better Platform

2 min
Slovenia launches EU COVID pass built on Better Platform
Slovenia's digital healthcare system enabled the EU Digital COVID Certificate to be developed in just 3 weeks

Slovenia has launched its EU Digital COVID Certificate, also known as the Digital Green Certificate, which was developed in only three weeks and built on top of a national clinical data repository (CDR) powered by the Better Platform. 

The service generates a certificate based on the data available in Slovenia’s national CDR. The COVID certificate uses integrated care record data such as demographic data, vaccination and test result data that is already available. The data is made available through previously established services by the national COVID-19 screening data management solution and the national eVaccination registry – so there is no need for additional data to be generated solely for certificate purposes. 

This rapid development of EU Digital Covid Certificate was made possible by an open-platform approach. It has also been created so that it can used by different systems, providing a vendor-neutral exchange of documents, and is available on-demand in digital or PDF form, with QR codes.

The COVID-19 pandemic pushed national health systems to quickly develop new digital solutions for including to manage epidemiological data, and organise COVID-19 tests and vaccinations. The EU Digital COVID Certificate is the latest example of a solution that was developed at this new fast pace to allow citizens to travel safely this summer. 

The Slovenian healthcare system already had a national eHealth infrastructure, enabling data to be shared via an integrated care record that makes data available for any digital service instantly, at scale and volume. 

Currently, Slovenia's healthcare system includes: 

 * more than 150 million health records for 2.1 million unique individuals (98% of the population)
 * more than 86% (135 million) of records in the form of structured data that uses openEHR models
 * more than 4 million records of COVID-19 test results
 * unstructured data that includes discharge summaries, clinical notes, opt-in statements, consent documents and other clinical data
 * data which is sent to the national system by more than 1,250 registered healthcare providers in Slovenia

Initially, the digital health platform enabled the Slovenian Ministry of Health to respond rapidly and deploy a COVID-19 screening data management solution on a county-wide level in just 14 days. With vaccination data available through the national eVaccination registry, there was no need for additional data to be generated solely to create the COVID certificate. 

“We are happy that we already had the suitable IT infrastructure in place in Slovenia" said  Minister of Health Janez Poklukar. "It allowed us to respond quickly and provide the necessary digital solutions that support the efforts of medical and epidemiological teams to manage the pandemic, as well as to allow our citizens to travel freely.” 

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