May 17, 2020

How Your Hospital Can Overcome the Nursing Shortage and Maximize Profits

Nursing Shortage
Hospital Staff
Maximize Profits
patient
Admin
3 min
U.S. hospitals are expecting a shortage of registered nurses in the coming years as more Americans enter retirement and the need for health care increases.
The health care field is a demanding one, which is why it's so difficult to not only find great nurses, but also hold on to them for the long haul...

The health care field is a demanding one, which is why it's so difficult to not only find great nurses, but also hold on to them for the long haul.

If your hospital management team is struggling to hold on to its best nurses, there are steps your hospital can take to ensure its nurses stay on staff.

When it comes to your hospital retaining its nurses, here are a few helpful pointers as well as what other hospitals are doing to retain their nursing staffs.

Demand for Quality Nurses

Next to doctors and specialized surgeons, nursing is the most in-demand occupation in the medical field.

In addition, according to the American Association of Colleges of Nursing, U.S. hospitals are expecting a shortage of registered nurses in the coming years as more Americans enter retirement and the need for health care increases.

What does this shortage mean for your hospital?

Well, it means retaining your nurses is more important than ever before.

By creating an atmosphere where nurses aren't only appreciated but also have room to grow your hospital management team will have an easier time holding on to its nurses longer while also attracting new talent.

Schedule Flexibility

Nurses appreciate a flexible schedule, especially when they have growing families at home or are furthering their education in their off hours.

When nurses are overworked, it makes it difficult to provide quality patient care and service your hospital comes to expect out of its staff.

By providing flexible schedules to your nursing staff, you're not only putting their well-being in mind, you're also creating a healthier work environment. This kind of reduced-stress atmosphere will help your hospital retain its nurses.

Career Development Services

Whether your hospital is part of a university or not, it is important to encourage one’s nursing staff to continue to go to school and further their medical careers.

According to the following article, considering registered nursing is 1 of “5 of the highest paying careers in health care,” nurses who are able to continue their education while working feel satisfied and are more likely to stay at your hospital – even after they reach their career goals.

Nurse Residency Programs

A trend that's growing in popularity in hospitals across the nation is nurse residency programs.

These residency programs give nursing graduates the opportunity to experience specific hospital environments before signing on for a full-time position. This not only makes the transition into nursing easier, it also improves retention.

Listening to Concerns and Ideas

When nurses can easily voice their concerns, it creates a better working environment for everyone involved.

If your hospital management team wants to improve nurse retention, then it's important to make sure your staff has plenty of face time with supervisors who encourage them to voice any concerns they have.

Additionally, giving your nursing staff the opportunity to express their ideas is also an important measure to take. Listening and implementing any ideas or suggestions your nursing staff brings to the table will help to improve their work environment and increase retention.

If your hospital management team is struggling to retain quality nurses, then let the pointers above help you turn things around.

About the author: Adam Groff is a freelance writer and creator of content. He writes on a variety of topics including health care and employee well-being.

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Jun 13, 2021

How healthcare can safeguard itself against cyberthreats

#Cybersecurity
#cyberattacks
#digitaltransformation
#covid19
Jonathan Miles
6 min
Jonathan Miles, Head of Strategic Intelligence and Security Research at Mimecast, tells us how the healthcare sector can protect itself from attacks

One of the most fundamental lessons from the COVID crisis is that health should always be a priority.  In a similar fashion to the human body that frequently fights off viruses and foreign invaders that intend to cause it harm, the sector itself is now a prime target for another type of external threat: cyberattacks.

The figures speak for themselves: between December and January this year, hospitals in the UK were at 89% capacity, with 7,000 fewer available beds than there usually are. As the pandemic increased pressure on hospitals, clinics, and research facilities to create a treatment for patients globally, it has left the sector exposed to hackers who, like a virus, have been targeting it relentlessly and evolving their tactics. 

From patient records being held ransom, to fake emails claiming to originate from the UN WHO, the NHS, or vaccine centres, through to attacks on the cold supply chain to find out the secret formula of the COVID vaccine, the healthcare industry is facing constant cyberattacks and struggling to cope. This threat is unlikely to go away anytime soon – and as such, the industry needs to take a proactive, preventative stance to stay safe in a dynamic digital world. 

Going digital 

The responsive nature of healthcare – particularly of hospitals – means that efficiency is crucial to the industry’s standard operations. To support this, the sector has been embracing technological advancements that can improve the quality of work, enabling staff to meet pressing deadlines, and enhancing patient care. For example, the industry has been digitising records and improving its ways of working through digital means over the past few years. 

This shift is critical to offer high quality patient care; yet, it also means the sector has become more dependent on IT, which can come with a risk if cybersecurity processes employed are deemed as inadequate. 

Without the correct security measures in place, the desired efficiency gains realised, can be easily lost in a heartbeat. Simply put, an elementary glitch in the system can have a tremendous ripple effect on many areas, from accessing patient records and conducting scans, to maintaining physical security and protecting the intellectual property of experimental treatment development.

To prevent this, healthcare organisations need to ensure they’re considering cybersecurity as part of their overall digital transformation strategy – and setting the right foundations to create a culture where safety goes hand in hand with patient care. 

Strengthening defences

Before implementing cybersecurity process, healthcare organisations need to assess the potential risks they face. Depending on how much confidential data the trust has, where it is stored, who has access to it and via which means, the cybersecurity strategy and associated solutions will change. 

It’s fair to say that a medical device start-up where all employees have a corporate-sanctioned laptop and access data via a VPN will have radically different needs to a large hospital with hundreds of frontline workers connecting to the hospital’s Wi-Fi using their personal device. 

These requirements will pale by comparison to a global pharmaceutical giant with offices in multiple locations, a large R&D department researching new treatments for complex diseases and a fully integrated supply chain. Considering the existing setup and what the organisations is looking to achieve with its digital transformation strategy will therefore have an immediate impact on the cybersecurity strategy.

Despite this, there are fundamentals that any organisation should implement: 
Review and test your back-up policy to ensure it is thorough and sufficient – By checking that the organisation’s back-up is running smoothly, IT teams can limit any risks of disruption in the midst of an incident and of losing data permanently.

In our recent State of Email Security report, we found that six out of ten organisations have been victims of ransomware in 2020. As a result, afflicted organisations have lost an average of six days to downtime. One third of organisations even admitted that they failed to get their data back, despite paying the ransom. In the healthcare industry, this could mean losing valuable patient records or data related to new treatments – two areas the sector cannot afford to be cavalier about.

Conduct due diligence across the organisation’s supply chain – Healthcare organisations should review their ways of working with partners, providers and regulatory institutions they work with in order to prevent any weak link in their cybersecurity chain. Without this due diligence, organisations leave themselves exposed to the risks of third party-led incidents. 

Roll out mandatory cybersecurity awareness training - Healthcare organisations shouldn’t neglect the training and awareness of their entire staff – including frontline workers who may not access the corporate network on a regular basis. According to our State of Email Security report, only one fifth of organisations carry out ongoing cyber awareness training.

This suggests it is not widely considered as a fundamental part of most organisations cyber-resilience strategy, despite the fact many employees rely on their organisation’s corporate network to work. By providing systematic training, healthcare organisations can help workers at all levels better understand the current cyberthreats they face, how they could impact their organisation, the role they play in defending the networks, and develop consistent, good cybersecurity hygiene habits to limit the risks of incidents. 
Consider a degree of separation – Information and Operational Technology (IT and OT) networks should be separated.

Although mutually supported and reliance on each other, employees shouldn’t be accessing one via the other. This should be complemented by a considered tried and tested contingency and resiliency plan that allows crucial services to function unabated should there be a compromise. Similarly, admin terminals should not have internet access to afford a degree of hardening and protection for these critical accounts.

As the sector becomes a common target for fraudulent and malicious activity, putting cybersecurity at the core of the organisation’s operations is critical. It will help limit the risks of disruption due to cyberattacks, reduce time spent by the cybersecurity team to resolve easily avoidable errors, and ensure that institutions can deliver patient care, safe in the knowledge that their networks are safe.  

Fighting future threats

With technology continuing to change the face of healthcare, the surface area and vectors available for attacks by malicious actors is constantly increasing. With the introduction of apps, networked monitoring devices, and a need for communication, the attack vector is ever expanding, a trend that needs to be monitored and secured against.

To prevent any damage to patients, staff, or the organisation they are responsible for, healthcare leaders must put security front and centre of their digital transformation strategy. Only then can the sector harness the full benefits of technology. Doing this should include implementing cybersecurity awareness training to challenge misconceptions around security, encourage conversation, and to ensure employee knowledge of the security basics and threats faced. 

This ultimately allows healthcare organisations to do what they do best: provide the highest standard of patient care, safe in the knowledge that their operations, patients, and data are safe.

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