TOP 10: Best hospitals to work for in the Northeast USA
Hospitals in today’s society have become much more than just a facility where people go to undergo surgery or have a baby. They have become a symbol of what needs to change to make U.S. health care more sustainable for future generations.
The following hospitals represent the best of strong credentials, rich history and a growing focus on how to best care for patients, all while promoting the highest form of employee satisfaction and work-life balance.
10. Yale-New Haven Hospital (New Haven, Connecticut)
As the first hospital in Connecticut, Yale-New Haven has played a significant role in medical history. The hospital is ranked as the number one hospital in Connecticut by U.S. News & World Report, is Magnet-designated for nursing excellence and is tied to more than 4,800 physicians.
Spotlight: Recently, Yale-New Haven and Yale University formed a transatlantic health care and research alliance with University College London. The trio has begun research into cardiovascular disease, hepatology and nephrology, among other areas.
9. Dartmouth-Hitchcock Medical Center (Lebanon, New Hampshire)
With a more than 120-year history, Dartmouth-Hitchcock Medical Center is New Hampshire's only academic medical center. DHMC is Magnet-recognized for nursing excellence, and U.S. News & World Report ranked it as the top hospital in the state in 2013-14.
Spotlight: As a hospital, DHMC strives for excellence at an individual level, but also for the greater good. It constantly seeks out partners and stakeholders who are interested in furthering quality of care while reducing costs for patients.
8. Virginia Commonwealth University Medical Center (Richmond, Virginia)
Virginia Commonwealth University Medical Center has a rich place in American history, as it was affiliated with the only Southern medical school to graduate students during the Civil War. Today, the five-hospital, 865-bed medical center is Magnet-designated for nursing excellence and includes the region's only Level I trauma center.
Spotlight: VCU Medical Center is also one of only three civilian institutions in the country to participate in a military program to train special operations combat medics, who provide care for wounded members of the military for extended amounts of time.
7. Hackensack University Medical Center (Hackensack, New Jersey)
U.S. News & World Report ranked Hackensack University Medical Center as the number three hospital in the New York City metro area and as the top hospital in New Jersey for 2013-14. It is ranked nationally by U.S. News in nine specialties: cancer; cardiology and heart surgery; otolaryngology; gastroenterology and GI services; geriatrics; neurology and neurosurgery, orthopedics, pulmonary and urology.
Spotlight: Hackensack UMC has deep ties to its local sports teams, as it is the hometown hospital for the New York Giants football and New York Red Bulls soccer teams. Furthering its connection to the New York Giants, Hackensack UMC opened Fitness & Wellness: Powered by the NY Giants, a wellness center in Maywood, New Jersey, late in 2013.
6. Memorial Sloan Kettering Cancer Center (New York City, New York)
Memorial Sloan Kettering Cancer Center is one of 41 National Cancer Institute-designated Comprehensive Cancer Centers, and its physicians treat more than 400 different subtypes of cancer each year. From 1980 to 2012, the Food and Drug Administration approved 10 drugs developed in the cancer center’s lab, the most of any cancer center in the country.
Spotlight: Memorial Sloan Kettering partners with a number of local universities, including The Rockefeller University, Cornell University and Weill Cornell Medical College, offering PhD and MD/PhD programs. The hospital is an anchor for preventative care in New York, providing thousands of cancer screenings each year.
5. Lehigh Valley Hospital (Allentown, Pennsylvania)
Lehigh Valley Hospital is ranked nationally in 10 adult specialties, high performing in two specialties (cancer and nephrology). The 793-bed hospital offers a wide range of services from heart surgery to sports medicine.
Spotlight: Lehigh Valley Hospital is a three-time certified National Magnet Hospital for Nursing Excellence form the American Nurses Credentialing Center. As a teaching hospital, Lehigh is affiliated with the University of South Florida College of Medicine where medical students receive hands-on practical training.
4. Geisinger Medical Center (Danville, Pennsylvania)
Geisinger Medical Center has grown from its original 70 beds into the nation’s largest rural health services organization. Today, the Level I trauma center has received Magnet designation for nursing excellence, was named a “Most Wired” hospital and designated as one of the safest hospitals in the country by The Leapfrog Group.
Spotlight: Geisinger Medical Center is one of the training campuses for Geisinger Health Center's new neurosurgery residency program, which started in 2013. The program is one of just five neurosurgery programs added in the last five years in the United States.
3. Christiana Care Health System (Newark, Delaware)
Dating back to 1890, Christiana Care Health System is an award-winning hospital, earning a number of accolades in general surgery, orthopedic surgery, spine surgery, pulmonary care and overall clinical excellence. The hospital currently performs in the top 5 percent of hospitals nationwide.
Spotlight: In 2012, the Christiana Care Learning Institute joined the Training Magazine list of the top 125 training organizations in the nation and in 2013, the Learning Institute moved up the list, all the way into the top 25. The Training Top 125 award recognizes excellence in employer-sponsored training and development programs and in maximizing human capital.
2. Mount Sinai Hospital (New York City, New York)
Founded in 1852, Mount Sinai has grown to house 1,171 beds and employ 2,500 physicians. The hospital is one of the largest in the nation and is Magnet-designated for nursing excellence. Mount Sinai is home to a number of medical breakthroughs, including the first successful mastoidectomy in the country in 1892 and establishing the concept of Group O blood as the universal donor in 1908.
Spotlight: Mount Sinai Hospital offers mentoring and networking opportunities through groups such as Mount Sinai Rising Professionals and the Diversity Council.
1. The Johns Hopkins Hospital (Baltimore, Maryland)
The Johns Hopkins Hospital was established in 1889 and has since become known as the birthplace of many standards in medicine, including the use of latex surgical gloves. Ranked as the number one hospital in the nation for 2013-14 by U.S. News & World Report, Johns Hopkins holds the top spot for five specialties: ear, nose and throat; geriatrics; neurology and neurosurgery; rheumatology and urology.
Spotlight: Last year, the Baltimore-based hospital launched an innovative public-private partnership that trains individuals on public assistance to gain full- and part-time jobs at the hospital. Johns Hopkins shows how hospitals can improve health and well-being not only through clinical care but employment opportunities, as well.
How healthcare can safeguard itself against cyberthreats
One of the most fundamental lessons from the COVID crisis is that health should always be a priority. In a similar fashion to the human body that frequently fights off viruses and foreign invaders that intend to cause it harm, the sector itself is now a prime target for another type of external threat: cyberattacks.
The figures speak for themselves: between December and January this year, hospitals in the UK were at 89% capacity, with 7,000 fewer available beds than there usually are. As the pandemic increased pressure on hospitals, clinics, and research facilities to create a treatment for patients globally, it has left the sector exposed to hackers who, like a virus, have been targeting it relentlessly and evolving their tactics.
From patient records being held ransom, to fake emails claiming to originate from the UN WHO, the NHS, or vaccine centres, through to attacks on the cold supply chain to find out the secret formula of the COVID vaccine, the healthcare industry is facing constant cyberattacks and struggling to cope. This threat is unlikely to go away anytime soon – and as such, the industry needs to take a proactive, preventative stance to stay safe in a dynamic digital world.
The responsive nature of healthcare – particularly of hospitals – means that efficiency is crucial to the industry’s standard operations. To support this, the sector has been embracing technological advancements that can improve the quality of work, enabling staff to meet pressing deadlines, and enhancing patient care. For example, the industry has been digitising records and improving its ways of working through digital means over the past few years.
This shift is critical to offer high quality patient care; yet, it also means the sector has become more dependent on IT, which can come with a risk if cybersecurity processes employed are deemed as inadequate.
Without the correct security measures in place, the desired efficiency gains realised, can be easily lost in a heartbeat. Simply put, an elementary glitch in the system can have a tremendous ripple effect on many areas, from accessing patient records and conducting scans, to maintaining physical security and protecting the intellectual property of experimental treatment development.
To prevent this, healthcare organisations need to ensure they’re considering cybersecurity as part of their overall digital transformation strategy – and setting the right foundations to create a culture where safety goes hand in hand with patient care.
Before implementing cybersecurity process, healthcare organisations need to assess the potential risks they face. Depending on how much confidential data the trust has, where it is stored, who has access to it and via which means, the cybersecurity strategy and associated solutions will change.
It’s fair to say that a medical device start-up where all employees have a corporate-sanctioned laptop and access data via a VPN will have radically different needs to a large hospital with hundreds of frontline workers connecting to the hospital’s Wi-Fi using their personal device.
These requirements will pale by comparison to a global pharmaceutical giant with offices in multiple locations, a large R&D department researching new treatments for complex diseases and a fully integrated supply chain. Considering the existing setup and what the organisations is looking to achieve with its digital transformation strategy will therefore have an immediate impact on the cybersecurity strategy.
Despite this, there are fundamentals that any organisation should implement:
Review and test your back-up policy to ensure it is thorough and sufficient – By checking that the organisation’s back-up is running smoothly, IT teams can limit any risks of disruption in the midst of an incident and of losing data permanently.
In our recent State of Email Security report, we found that six out of ten organisations have been victims of ransomware in 2020. As a result, afflicted organisations have lost an average of six days to downtime. One third of organisations even admitted that they failed to get their data back, despite paying the ransom. In the healthcare industry, this could mean losing valuable patient records or data related to new treatments – two areas the sector cannot afford to be cavalier about.
Conduct due diligence across the organisation’s supply chain – Healthcare organisations should review their ways of working with partners, providers and regulatory institutions they work with in order to prevent any weak link in their cybersecurity chain. Without this due diligence, organisations leave themselves exposed to the risks of third party-led incidents.
Roll out mandatory cybersecurity awareness training - Healthcare organisations shouldn’t neglect the training and awareness of their entire staff – including frontline workers who may not access the corporate network on a regular basis. According to our State of Email Security report, only one fifth of organisations carry out ongoing cyber awareness training.
This suggests it is not widely considered as a fundamental part of most organisations cyber-resilience strategy, despite the fact many employees rely on their organisation’s corporate network to work. By providing systematic training, healthcare organisations can help workers at all levels better understand the current cyberthreats they face, how they could impact their organisation, the role they play in defending the networks, and develop consistent, good cybersecurity hygiene habits to limit the risks of incidents.
Consider a degree of separation – Information and Operational Technology (IT and OT) networks should be separated.
Although mutually supported and reliance on each other, employees shouldn’t be accessing one via the other. This should be complemented by a considered tried and tested contingency and resiliency plan that allows crucial services to function unabated should there be a compromise. Similarly, admin terminals should not have internet access to afford a degree of hardening and protection for these critical accounts.
As the sector becomes a common target for fraudulent and malicious activity, putting cybersecurity at the core of the organisation’s operations is critical. It will help limit the risks of disruption due to cyberattacks, reduce time spent by the cybersecurity team to resolve easily avoidable errors, and ensure that institutions can deliver patient care, safe in the knowledge that their networks are safe.
Fighting future threats
With technology continuing to change the face of healthcare, the surface area and vectors available for attacks by malicious actors is constantly increasing. With the introduction of apps, networked monitoring devices, and a need for communication, the attack vector is ever expanding, a trend that needs to be monitored and secured against.
To prevent any damage to patients, staff, or the organisation they are responsible for, healthcare leaders must put security front and centre of their digital transformation strategy. Only then can the sector harness the full benefits of technology. Doing this should include implementing cybersecurity awareness training to challenge misconceptions around security, encourage conversation, and to ensure employee knowledge of the security basics and threats faced.
This ultimately allows healthcare organisations to do what they do best: provide the highest standard of patient care, safe in the knowledge that their operations, patients, and data are safe.