Clinical staff need to work with tech giants in the development of digital tools, report finds
A new in-depth report by Nuance Health Solutions highlights the importance of clinical input in the development of new digital tools and solutions.
Titled Clinical documentation and nurses: the challenges and opportunities, the report discusses findings from a round-table discussion with nurses in all areas of the healthcare industry. Chaired by Anne Cooper, Chief Nurse at NHS Digital, it highlighted ways in which the sector needed to utilise technology in ways which will benefit the delivery of exceptional patient care, rather than view documentation as a time-consuming process, where up to 73% of nurses go home late due to this process.
With limited digital training presently on offer for nurses in the UK, the Royal College of Nursing (RCN) has now set up an initiative ‘Every Nurse an eNurse,’ to address this challenge due to the transformations within the industry and the various technologies set to reshape current processes.
The report has found that although the healthcare industry has moved towards the use of Electronic Medical Records (EMRs), the way in which clinical data has been documented has not, and it is unclear what data is essential to record, leading to a need to ‘reimagine’ the way in which clinical data is documented.
- Amazon signals its move further into pharma with new role
- The demise of Carillion puts a number of hospital projects at risk
- MetroHealth’s new ‘hospital in a park’ design will transform Cleveland, Ohio
In Surrey (United Kingdom), nurses are presently using iPads to document information through a mobile working initiative, and has proved to become a significant time-saver. It has also benefited patients by allowing for increased face-to-face time with patients.
A second challenge for nurses is that, “one ward may not record information in exactly the same way as the other,” presenting further complexities within clinical documentation.
It is therefore essential for the healthcare sector to work with the IT industry to develop new tools and solutions. “Technoplogy can enable a different way of working, but it has to be the right technology and nurses have to say what they need,” Cooper added.
Additionally, with a move towards a consumer-focused model, technology will need to look at ways to support not only professionals, but also patients through the ongoing management of their healthcare, where they will gain increased control surrounding what is being documented surrounding their healthcare needs.
NHS care homes are better than private, report finds
A new survey has found that 60% of people with parents in NHS care homes believe the quality of care has improved, compared to just 49% of respondents with parents in private care facilities.
The survey was conducted by Kepler Vision Technologies, an AI-driven company formed at the University of Amsterdam. It was carried out among UK adults with parents over the age of 75.
Respondents cited more capable care staff and better monitoring systems as being the main reasons for improvement.
However those who do not have parents in assisted living facilities had a different viewpoint - in this case only 35% of respondents believe that NHS facilities are improving, compared to 32% who believe it is only improving in the private sector.
Only 18% of people whose parents live with them or independently believe care home staff are able to look after residents to a good standard.
Kepler Vision say this difference in opinion is due to perceived budget cuts and financial pressures, with 67% of people commenting that a lack of funding has had a negative effect on care in both NHS and private care facilities.
Other key findings of the survey include:
* Out of those who say quality has declined in care homes, 69% say the NHS is dealing with budget cuts and increased financial pressure, while 65% also said that the private system is dealing with these pressures too
* 55% said that they or their parent have money saved specifically to pay for their future care
* 35% said the idea of their parent in a care home makes them feel frightened, although 32% say it makes them feel secure
* 52% are worried about their parent catching COVID
* 47% are worried about their parent being lonely
* 46% are concerned they could fall over alone
The announcement of this research follows the UK government's decision to delay presenting its social care budget till the autumn.
Commenting on the research, Dr Harro Stokman, CEO of Kepler Vision Technologies said: “While it is good to see that people recognise the importance of staff and face-to-face interaction in elderly care, the huge gap in opinion between those with parents in care and those without shows that there are unfair negative perceptions around the residential care space.
"More can and should be done by care homes to give people the confidence that their relatives will receive the very best care - by highlighting the excellent work of staff and how well they are able to monitor resident’s needs with easy-to-use technology.”