May 17, 2020

Google wants overhaul traditional GP documentation with voice recognition

Patient Care
Catherine Sturman
2 min
With increased hours utilising electronic health records, GPs are unable to effectively spend increased time committed to providing exceptional patient...

With increased hours utilising electronic health records, GPs are unable to effectively spend increased time committed to providing exceptional patient care. Google has recently stated in a blog that it intends to transform such documentation in EHR’s by utilising voice recognition technology and medical scribes to support GPs in their everyday roles.

Through the transcription of medical conversations between doctor and patient, satisfaction is gained on both sides, where patients feel listened to and valued, and GPs feel they can deliver on their primary goal.

"In “Speech Recognition for Medical Conversations”, we show that it is possible to build Automatic Speech Recognition (ASR) models for transcribing medical conversations", explained Google in their new blog.

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Working with researchers and physicians at Stanford University, Google constructed a system utilising both a Connectionist Temporal Classification (CTC) and a Listen Attend and Spell model (LAS), the company undertook a number of tests surrounding word error rates, background noises and speech patterns which would enable both models to cover 14,000 hours’ worth of speech.

“While most of the current solutions in medical domain focusing on transcribing doctor dictations (i.e., single speaker speech consisting of predictable medical terminology), Google’s research shows that it is possible to build a model which can handle multiple speaker conversations covering everything from weather to complex medical diagnosis,” the blog added.

The study will therefore help further Google’s ambitions to support the medical sector and bring the focus on patient care back to the forefront of the clinical sector.



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Jul 27, 2021

 NHS care homes are better than private, report finds

2 min
 NHS care homes are better than private, report finds
NHS residential care homes provide better quality care than the private sector, a new report by Kepler Vision Technologies has found

A new survey has found that 60% of people with parents in NHS care homes believe the quality of care has improved, compared to just 49% of respondents with parents in private care facilities. 

The survey was conducted by Kepler Vision Technologies, an AI-driven company formed at the University of Amsterdam. It was carried out among UK adults with parents over the age of 75. 

Respondents cited more capable care staff and better monitoring systems as being the main reasons for improvement. 

However those who do not have parents in assisted living facilities had a different viewpoint - in this case only 35% of respondents believe that NHS facilities are improving, compared to 32% who believe it is only improving in the private sector. 

Only 18% of people whose parents live with them or independently believe care home staff are able to look after residents to a good standard.

Kepler Vision say this difference in opinion is due to perceived budget cuts and financial pressures, with 67% of people commenting that a lack of funding has had a negative effect on care in both NHS and private care facilities. 

Other key findings of the survey include: 
 * Out of those who say quality has declined in care homes, 69% say the NHS is dealing with budget cuts and increased financial pressure, while 65% also said that the private system is dealing with these pressures too
 * 55% said that they or their parent have money saved specifically to pay for their future care
 * 35% said the idea of their parent in a care home makes them feel frightened, although 32% say it makes them feel secure
 * 52% are worried about their parent catching COVID
 * 47%  are worried about their parent being lonely
 * 46% are concerned they could fall over alone

The announcement of this research follows the UK government's decision to delay presenting its social care budget till the autumn

Commenting on the research, Dr Harro Stokman, CEO of Kepler Vision Technologies said: “While it is good to see that people recognise the importance of staff and face-to-face interaction in elderly care, the huge gap in opinion between those with parents in care and those without shows that there are unfair negative perceptions around the residential care space. 

"More can and should be done by care homes to give people the confidence that their relatives will receive the very best care - by highlighting the excellent work of staff and how well they are able to monitor resident’s needs with easy-to-use technology.”

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