The internet is often used for medical advice
Eighty percent of internet users, or 59 percent of US web surfers, have searched online for health advice and information, whether on a specific disease, hospital or doctor, environmental hazard or food recalls.
A study of more than 3000 Americans found that one in three people said the internet enabled them to make their own medical decisions although the study did say the Web is not a substitute for a doctor.
It was also discovered that blogs were a popular source of information for people wanting to learn about other people’s experiences with 34 percent of internet users reading someone else’s commentary on a health issue.
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When asked about their last interaction with a healthcare professional, 70 percent of people said they had consulted a doctor although 65 percent of people said the interaction occurred online.
The study was conducted by Princeton Survey Research Associates International also found that three percent of people said that they, or someone they knew, was harmed by following medical advice they found online.
Eleven percent of social network users had posted information on medical or health matters on such websites and nine percent has joined a health related group on a social network.
"Social network sites are popular, but used only sparingly for health updates and queries," said the study.
OMNI: First-ever platform to launch citizen RPA developers
Robotic process automation (RPA) is the fastest growing segment of the enterprise software market due to its many benefits - from reducing manual errors to processing tasks faster. For businesses to truly benefit from this technology, RPA needs democratisation, and this is where citizen RPA development comes in.
Gartner describes a citizen RPA developer as "a user who creates new business applications for consumption by others using development and runtime environments sanctioned by corporate IT.” This could be anyone using IT tools and technology, not limited to IT specialists.
The work citizen RPA developers do spans from identifying automation opportunities to developing RPA architecture and solution proposals, focusing on scalability and extensibility. By deploying citizen RPA developers, organisations can enable enterprise automation and digital transformation on a much larger scale.
This is particularly beneficial for businesses struggling to undertake digital transformation, as a citizen RPA development programme can help drive adoption of automation as a strategic growth driver at multiple levels. With increased adoption, the cost of digital transformation becomes lower, increasing RoI.
Technology needs to be democratised – right from low-code and no-code platforms, business process modelling and identifying automation opportunities to decision-makers at all levels, creating a pool of early adopters. This group could comprise people across different functions, especially those who are aware of customer preferences, industry trends and end user experience.
But how can organisations harness the power of citizen RPA development? Step forward AiRo Digital Labs, a Chicago-headquartered global tech company.
AiRo provides innovative digital and automation solutions for the healthcare, pharmaceutical and life sciences sectors. In 2021 they launched OMNI, a subscription-based, SaaS platform to help clients accelerate their citizen RPA developer program and build digital centres of excellence (COE) within their organisation.
OMNI provides a personal RPA coach and virtual digital playground that helps enterprises rapidly build and scale automation, removing the risk of failure or talent gaps. The latter is key as research has shown that digitalisation is far more successful when championed by internal employees.
This has the added bonus of empowering employees - who will self-learn technologies including robotic process automation (RPA), artificial intelligence, machine learning, chatbots, and natural language processing (NLP), reducing the lead time for new applications and technology, as well as reducing technical gaps, making up for skills shortages and enabling their business to respond faster to critical market challenges. The virtual sandbox within OMNI gives access to all the major intelligent automation platforms where citizen RPA developers can build DIY digital prototypes. Additionally, they can access more than 150 digital assets within OMNI marketplace.
The platinum helpdesk of OMNI acts as your personal coach and is available 24 x 7 to address issues during the digital learning, prototype building, and digital governance journey.
Another key benefit is that it enables digitalisation to be bespoke to each organisation, compared to off-the-shelves initiatives plugged into the enterprise. Individual organisation's objectives decide the scope and size of the process.
As Gartner state, in today’s world of SaaS, cloud, low-code and “no-code” tools, everyone can be a developer.