Remote working with Imprivata's OneSign Anywhere
Written by Mariela Lopez-Ponce, Product Management Director, Imprivata
In today’s rapidly evolving workplace we are witnessing the rise of an increasingly digital age where pen and paper have been replaced by PCs, computers on wheels (COWs) and laptops, and the use of tablet computers and smartphones is beginning to revolutionise the way caregivers treat patients. With the right tools, doctors and nurses are now able to work off site or on-the-go, regardless of the actual physical location of their patients’ records, applications and clinical data which they need in order to do their jobs in the most efficient and effective way possible.
For busy and mobile healthcare staff, immediate access to this critical data is a game changer and a major driver for adoption of mobile devices in their daily work lives. For example, clinicians on home visits would be able to access patient files, compile notes and update records while on-the-move, instead of writing these actions down on paper and entering them into a stationary PC upon returning to the hospital. Of course, this has workflow benefits, but also importantly promotes data accuracy, as it limits the number of times that information is transferred and ensures that data is updated real-time. For organisations like the NHS in the UK, which need to be agile and flexible to meet patient needs, working on-the-go is a great example of how technology has become integral to meeting ever-changing business demands.
However, whilst mobile devices can certainly improve workflow, we have all seen enough news on data breaches to understand the challenges around security, compliance and governance that this new era raises. Innovative yet simple solutions which provide secure access to applications and data are therefore an essential management tool for an increasingly mobile workforce. To accomplish this, mobile devices can now be secured by newagentless security software. These tools do not require software to be downloaded or installed on a device, and can be combined with strong authentication platforms, such as smartcards, tokens, or PhoneFactor for an extra layer of security. This provides an effective and simple way of securing mobile devices whilst also permitting fast, convenient access to applications for remote and mobile users.
With budgets tight, clinician efficiency has become more important than ever and mobile IT solutions have been cited as a key way to improve the speed and effectiveness of day-to-day practices for clinical staff. Streamlined healthcare workflows promise patient service improvements which remain at the centre of all NHS business and IT goals and ultimately allow for a more cost effective business. Solutions, like Imprivata’s OneSign Anywhere, which enable staff to work securely on the go, bring healthcare organisations ever closer to the goal of achieving a secure, efficient and compliant workforce.
Imprivata Product Manager, Pieter-Jan Boone, gives a demonstration of Imprivata One Sign:
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OMNI: First-ever platform to launch citizen RPA developers
Robotic process automation (RPA) is the fastest growing segment of the enterprise software market due to its many benefits - from reducing manual errors to processing tasks faster. For businesses to truly benefit from this technology, RPA needs democratisation, and this is where citizen RPA development comes in.
Gartner describes a citizen RPA developer as "a user who creates new business applications for consumption by others using development and runtime environments sanctioned by corporate IT.” This could be anyone using IT tools and technology, not limited to IT specialists.
The work citizen RPA developers do spans from identifying automation opportunities to developing RPA architecture and solution proposals, focusing on scalability and extensibility. By deploying citizen RPA developers, organisations can enable enterprise automation and digital transformation on a much larger scale.
This is particularly beneficial for businesses struggling to undertake digital transformation, as a citizen RPA development programme can help drive adoption of automation as a strategic growth driver at multiple levels. With increased adoption, the cost of digital transformation becomes lower, increasing RoI.
Technology needs to be democratised – right from low-code and no-code platforms, business process modelling and identifying automation opportunities to decision-makers at all levels, creating a pool of early adopters. This group could comprise people across different functions, especially those who are aware of customer preferences, industry trends and end user experience.
But how can organisations harness the power of citizen RPA development? Step forward AiRo Digital Labs, a Chicago-headquartered global tech company.
AiRo provides innovative digital and automation solutions for the healthcare, pharmaceutical and life sciences sectors. In 2021 they launched OMNI, a subscription-based, SaaS platform to help clients accelerate their citizen RPA developer program and build digital centres of excellence (COE) within their organisation.
OMNI provides a personal RPA coach and virtual digital playground that helps enterprises rapidly build and scale automation, removing the risk of failure or talent gaps. The latter is key as research has shown that digitalisation is far more successful when championed by internal employees.
This has the added bonus of empowering employees - who will self-learn technologies including robotic process automation (RPA), artificial intelligence, machine learning, chatbots, and natural language processing (NLP), reducing the lead time for new applications and technology, as well as reducing technical gaps, making up for skills shortages and enabling their business to respond faster to critical market challenges. The virtual sandbox within OMNI gives access to all the major intelligent automation platforms where citizen RPA developers can build DIY digital prototypes. Additionally, they can access more than 150 digital assets within OMNI marketplace.
The platinum helpdesk of OMNI acts as your personal coach and is available 24 x 7 to address issues during the digital learning, prototype building, and digital governance journey.
Another key benefit is that it enables digitalisation to be bespoke to each organisation, compared to off-the-shelves initiatives plugged into the enterprise. Individual organisation's objectives decide the scope and size of the process.
As Gartner state, in today’s world of SaaS, cloud, low-code and “no-code” tools, everyone can be a developer.