Jun 28, 2021

360 Clinic is delivering vaccines to under-served areas

3 min
360 Clinic is delivering vaccines to under-served areas
360 Clinic's mobile sites are delivering COVID-19 vaccines to under-served areas and tackling vaccine hesitancy

A healthcare organisation focused on telehealth services has been delivering COVID-19 vaccines to the most under-served communities in southern California. 

360 Clinic has a range of community-based services, offered through different healthcare providers and via drive-through, walk-up and mobile clinics. It currently operates more than 50 locations in California's Orange County and the surrounding cities, as well as several sites in the state of Washington. 

The organisation recently became the official COVID-19 testing partner for the Orange County Health Department, joining California’s statewide vaccination network managed by Blue Shield of California. Thanks to this additional testing sites have been possible - with Blue Shield’s support, 360 Clinic is rolling out vaccine distribution services to 20 of its more than 40 existing sites within largely under-served and under-insured areas throughout Southern California, especially in places where there is a shortage of multilingual medical professionals.

These include over 40 neighbourhood-based mobile vans and COVID-19 testing kiosks, and even pop-up vaccination sites where baseball games are played.  

“Blue Shield was looking for an effective, scalable way to deliver in-home vaccines to the elderly and under-served communities, so collaborating with 360 Clinic and our network of kiosks and mobile units was a natural fit" explains CEO and Co-Founder Vince Tien. "Our core concept and commitment is to activate solutions within the communities most operators cannot, or will not, reach.”

"360 Clinic started administering COVID-19 vaccinations for residents of underserved communities in the same areas that the company already identified and performed testing in" he continues.  

"These areas tend to have a high number of working-class residents and also experience healthcare inequity issues. To assist these communities, 360 Clinic gathered data from the Orange County Health Care Agency regarding the number of performed COVID-19 vaccinations per zip code. We analysed this data to locate where there were vaccination deficiencies and started taking the initiative with getting more people vaccinated in the underserved regions." 

To let people know about the vaccination sites, 360 Clinic use social media. "We mainly use social media to inform our patients of our vaccination sites, we also engage in grassroots marketing efforts with Latino Health Access, and various other Asian Americans and Pacific Islanders (AAPI) groups, to spread the message of our services" Tien says. 

Led by physicians who come from immigrant families, 360 Clinic employs multilingual staff and nurses who can bridge communication gaps, something that is also helping to combat vaccine hesitancy. 

"For a medical group that started in July 2020, I think we're significantly advanced in the way that we logistically mobilise COVID-19 testing and vaccinations for patients" Tien adds. "Our teams work from mobile vans that go around to vaccinate as many people as possible. Other healthcare systems tend to have mobility issues with serving their patients. But we are equipped to mobilise and serve our patients from where they are located."

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Jul 19, 2021

COVID-19 app for NHS staff launches as restrictions lift

2 min
COVID-19 app for NHS staff launches as restrictions lift
A new app for redeployed NHS hospital staff launches on the same day as restrictions lift in England

A new app has launched today to support UK hospital staff who have been redeployed to care for COVID-19 patients. 

The Acute COVID app has been co-developed by Chelsea and Westminster Hospital NHS Foundation Trust and its charity CW+, along with health tech company Imagineear Health. 

It provides information to healthcare staff via a step-by-step guide, aimed at both doctors and nurses. This includes the different stages of COVID-19 so they have guidance around triage at A&E, hospital admission, in-hospital treatments, and advanced care management.

The app also provides training on non-invasive ventilation. In the first wave of the pandemic the numbers of patients needing this type of ventilation led to staff who would not normally administer this to patients having to do so. 

Additionally the app signposts staff to where they can access mental and physical wellbeing support, acknowledging the levels of staff burnout, particularly among frontline staff, the pandemic has created. 

The launch of the app comes on the same day England lifts its COVID-19 restrictions, labelled "freedom day" by some. However infection rates have soared in recent weeks and the move has been fiercely opposed by scientists and doctors, both in the UK and abroad. 

In a letter published in medical journal The Lancet backed by 1,200 international scientists, experts called the unlocking "a threat to the world", as allowing infection rates to rise enables the virus to mutate and potentially become resistant to the vaccination. 

At the weekend the newly appointed health secretary Sajid Javid announced he had tested positive for coronavirus, and both Prime Minister Boris Johnson and the chancellor Rishi Sunak are self-isolating. 
Meanwhile in the first week of July more than 500,000 alerts were issued by the NHS Covid-19 app telling people they had been exposed to the virus. As a result businesses are considering cutting their opening hours while staff are self-isolating at home. The government has issued guidance saying that fully vaccinated frontline NHS staff in England will be allowed to carry on working even if they've come into contact with someone with COVID-19. 

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