May 17, 2020

The Amazon-Berkshire-JPM team makes a new appointment

healthcare services
Digital health
healthcare services
Catherine Sturman
2 min
hand shake
Technology companies are increasingly entering the health space with enthusiasm and determination. The recent partnership of Amazon, Berkshire Hathaway...

Technology companies are increasingly entering the health space with enthusiasm and determination. The recent partnership of Amazon, Berkshire Hathaway and JPM is no exception.

Hiring a number of renowned healthcare experts in their chosen fields, Dana Gelb Safran, Senior Vice President of enterprise analytics at Blue Cross Blue Shield, has become the recent appointment which will further set the trio’s healthcare ambition alight.

Following on from the appointment of Atul Gawande in June, who has voiced his plans to incubate better models of care for all, the hiring of Safran will enable the trio to increasingly look at ways to lower healthcare costs and drive positive patient outcomes through the use of advanced data analytics.

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In her role as Chief Performance Measurement and Improvement Officer and Senior Vice President of Enterprise Analytics, Safran will become the first woman hired by the trio when she joins the venture early next year as Head of Measurement.

This year, Amazon has been making significant advances in healthcare. From its acquisition of online pharmacy start-up, PillPack to its partnership with blockchain innovator Ethereum, the tech giant has now begun to sell glucose monitors and blood pressure technologies direct to consumers, further accelerating its desire to disrupt the market

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Jun 14, 2021

Zoom enters the healthcare market - a timeline

3 min
We chart Zoom's rise and entrance into the healthcare market

Since the pandemic began Zoom has become an integral part of daily life for people working from home, as well as a vital tool for families and friends to communicate. However it's also been eyeing up the healthcare space since 2017, and following the boom in telehealth the company has been rolling out additional services. Here we chart Zoom's move into healthcare. 

2011 - 2013

Zoom is founded in San Jose, California, by Eric Yuan, formerly of Cisco. He got the idea to create a video calling platform from his visits to his girlfriend while he was a student, which would take 10 hours by train. 

A beta version is released in 2012, which can host up to 15 participants. In 2013 this rises to 25. By mid-2013, Zoom has 1 million users. 

2014 - 2017

Zoom attracts investors, including Sequoia Capital, Emergence and Horizon Ventures. By January 2017, Zoom has a series D funding worth $100 million.

2017 - 2019

Zoom for Telehealth launches, including an integration with EHR system Epic. It has cloud-based video, audio, and content sharing features, a "waiting room" for patients, and can easily be integrated into healthcare provider's workflows. 

In 2019 Zoom goes public, with its IPO rising 72% in one day. 


As a result of the pandemic, Zoom gains 2.2 million new users, more than in the whole of 2019. On the 23rd of March alone - the day the UK lockdown was announced - the platform was downloaded 2.13 million times around the world. 

Share prices rise to around $150, and founder and chief executive Eric Yuan becomes one of the world's richest people, with an estimated net worth of $7.9 billion. 

Early security issues are addressed by encrypting data with the Advanced Encryption Standard (AES). By now the the platform allows 99 people to be on a call simultaneously
New features launch, including Zoom Home and Zoom for Chats. Throughout the year the platform is used to replace most kinds of real life events: work meetings, online classrooms, church services and social events. 


Renamed Zoom for Healthcare, users can share secured video, audio, and content through desktops, mobile phones, and conference devices. As well as Epic, it can be integrated with Strmr, IntakeQ, and Practice Better.

It can also be used with diagnostic cameras and other point-of-care devices, including digital stethoscopes.

In an interview with Korea Biomedical Review, Zoom Global Healthcare Lead Ron Emerson said: "Our service is not simply a virtual care and telemedicine platform but a multi-purpose platform that can satisfy the needs of healthcare institutions."

"It can be used for administrative tasks, including telemedicine, medical team meetings, recruitment, medical education, employee training, and disease prevention. Analysing electronic records managed by Zoom could provide meaningful insights into patient care." 

Phoenix Children's Hospital, Belfast's Hospital Services Limited, Butler Health Services and the global Project ECHO are among Zoom for Healthcare's current customers. 

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