Anthem appoints former Google executive to its AI division
As the healthcare sector continues to explore new technologies to drive patient satisfaction and lower healthcare costs, insurer Anthem has appointed Udi Manber to its artificial intelligence division, CNBC has reported.
Following on from its partnership with blockchain-based company doc.ai, Manber will develop a new AI engineering team. With previous experience engineering Google’s essential search products, as well as holding senior roles at Amazon and Yahoo, Manber is well placed to transform Anthem’s healthcare efforts through the use of data science, enabling Anthem to attract and retain its market share amidst growing competition from start-ups, such as Oscar Health.
"It seems like both an offensive and defensive move," commented Ari Gottlieb, principal at A2 Strategy Group. "It suggests that they won't want to lose customers to rival health plans, both start-ups and established players, which are also making investments in technology and customer experience."
- Why investing in the healthcare sector means investing in AI
- Johnson & Johnson looks to acquire Ci:z Holdings Co. Ltd for up to $2.05bn
- Bain Capital and Pfizer launch a new biopharma company
Entering the healthcare industry in 2015, Manber has also worked for the National Institutes of Health and the University of California, San Francisco as technical advisor to UCSF's Institute for Computational Health Sciences.
Anthem has been the subject of interest in the healthcare industry this year, following on from its decision to partner with Walmart to reduce healthcare costs and provide consumers with increased access to over-the counter (OTC) medicines and services.
Additionally, the company has sought to further its digital transformation through its partnership with IBM. The decision will enable Anthem to utilise IBM’s enterprise services for its mainframe and data centre server and storage infrastructure management.
Through the deal, the duo is also set to create an artificial intelligence (AI) environment which will allow for an automated infrastructure, providing 24/7 digital capabilities that will provide greater access and value for Anthem's 40mn consumers.
Zoom enters the healthcare market - a timeline
Since the pandemic began Zoom has become an integral part of daily life for people working from home, as well as a vital tool for families and friends to communicate. However it's also been eyeing up the healthcare space since 2017, and following the boom in telehealth the company has been rolling out additional services. Here we chart Zoom's move into healthcare.
2011 - 2013
Zoom is founded in San Jose, California, by Eric Yuan, formerly of Cisco. He got the idea to create a video calling platform from his visits to his girlfriend while he was a student, which would take 10 hours by train.
A beta version is released in 2012, which can host up to 15 participants. In 2013 this rises to 25. By mid-2013, Zoom has 1 million users.
2014 - 2017
Zoom attracts investors, including Sequoia Capital, Emergence and Horizon Ventures. By January 2017, Zoom has a series D funding worth $100 million.
2017 - 2019
Zoom for Telehealth launches, including an integration with EHR system Epic. It has cloud-based video, audio, and content sharing features, a "waiting room" for patients, and can easily be integrated into healthcare provider's workflows.
In 2019 Zoom goes public, with its IPO rising 72% in one day.
As a result of the pandemic, Zoom gains 2.2 million new users, more than in the whole of 2019. On the 23rd of March alone - the day the UK lockdown was announced - the platform was downloaded 2.13 million times around the world.
Share prices rise to around $150, and founder and chief executive Eric Yuan becomes one of the world's richest people, with an estimated net worth of $7.9 billion.
Early security issues are addressed by encrypting data with the Advanced Encryption Standard (AES). By now the the platform allows 99 people to be on a call simultaneously
New features launch, including Zoom Home and Zoom for Chats. Throughout the year the platform is used to replace most kinds of real life events: work meetings, online classrooms, church services and social events.
Renamed Zoom for Healthcare, users can share secured video, audio, and content through desktops, mobile phones, and conference devices. As well as Epic, it can be integrated with Strmr, IntakeQ, and Practice Better.
It can also be used with diagnostic cameras and other point-of-care devices, including digital stethoscopes.
In an interview with Korea Biomedical Review, Zoom Global Healthcare Lead Ron Emerson said: "Our service is not simply a virtual care and telemedicine platform but a multi-purpose platform that can satisfy the needs of healthcare institutions."
"It can be used for administrative tasks, including telemedicine, medical team meetings, recruitment, medical education, employee training, and disease prevention. Analysing electronic records managed by Zoom could provide meaningful insights into patient care."
Phoenix Children's Hospital, Belfast's Hospital Services Limited, Butler Health Services and the global Project ECHO are among Zoom for Healthcare's current customers.