Oct 30, 2020

LG launches video conferencing tool for patients

telehealth
remote consultations
video conference
Hospitals
Leila Hawkins
2 min
LG launches video conferencing tool for patients
The multinational electronics firm launches LG Pro:Centric Connect to enable remote healthcare and contact with loved ones...

LG has launched a new video conferencing tool to help hospital patients remain connected to loved ones and clinicians. 

Launched by LG Business Solutions USA, the LG Pro:Centric Connect lets patients make video calls from their hospital rooms through the brand's smart TVs. 

To make calls, patients use the interface that's controlled through pillow speakers or the patient's connected smart devices. Identifiable information is encrypted for protection, including the data that connects a specific patient with a specific room number.  

Gianni Restaino, engineering vice president for LG Business Solutions USA, says it's a fast and simple way to make video calls, as well as being a cost effective telehealth solution. “LG Pro:Centric Connect is perhaps the simplest way for systems integrators to provide hospitals, medical centers and long-term care facilities access to user-friendly videoconferencing” he said. 

The new platform uses the WebRTC standard. To use it, system integrators need to update their application and add a compatible webcam to a webOS 4.0 LG Pro:Centric Smart Hospital TV. Then patients can do video calling using existing control devices in their room, while family members can use their own personal devices on Android, iOS, MacOS or Windows to reach out to patients. 

Video calling applications require a means to map people to an IP address and to revise these mappings as people go about their day. These services, called“STUN” and “TURN”, are highly technical and outside the core competency of most companies. “Providing these essential back office functionalities with the Pro:Centric platform gives integrators access to a powerful video conferencing solution that can be easily integrated into their own applications" Restaino said. 

He added that the overall aims are for clinicians to be able to spend more time with their patients, and for the patients to be able to connect with their loved ones more easily. “This solution creates an environment in which remote healthcare providers can effectively connect with patients to get more consultation time." 

"For long-term care facilities where residents may have less physical interaction with extended family and friends, this platform can provide residents with meaningful connections to stay in touch in a user-friendly and highly visible way.”

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Jun 14, 2021

Zoom enters the healthcare market - a timeline

telehealth
videoconsultations
covid-19
Zoom
3 min
We chart Zoom's rise and entrance into the healthcare market

Since the pandemic began Zoom has become an integral part of daily life for people working from home, as well as a vital tool for families and friends to communicate. However it's also been eyeing up the healthcare space since 2017, and following the boom in telehealth the company has been rolling out additional services. Here we chart Zoom's move into healthcare. 

2011 - 2013


Zoom is founded in San Jose, California, by Eric Yuan, formerly of Cisco. He got the idea to create a video calling platform from his visits to his girlfriend while he was a student, which would take 10 hours by train. 

A beta version is released in 2012, which can host up to 15 participants. In 2013 this rises to 25. By mid-2013, Zoom has 1 million users. 

2014 - 2017

Zoom attracts investors, including Sequoia Capital, Emergence and Horizon Ventures. By January 2017, Zoom has a series D funding worth $100 million.

2017 - 2019

Zoom for Telehealth launches, including an integration with EHR system Epic. It has cloud-based video, audio, and content sharing features, a "waiting room" for patients, and can easily be integrated into healthcare provider's workflows. 

In 2019 Zoom goes public, with its IPO rising 72% in one day. 

2020

As a result of the pandemic, Zoom gains 2.2 million new users, more than in the whole of 2019. On the 23rd of March alone - the day the UK lockdown was announced - the platform was downloaded 2.13 million times around the world. 

Share prices rise to around $150, and founder and chief executive Eric Yuan becomes one of the world's richest people, with an estimated net worth of $7.9 billion. 

Early security issues are addressed by encrypting data with the Advanced Encryption Standard (AES). By now the the platform allows 99 people to be on a call simultaneously
New features launch, including Zoom Home and Zoom for Chats. Throughout the year the platform is used to replace most kinds of real life events: work meetings, online classrooms, church services and social events. 

2021

Renamed Zoom for Healthcare, users can share secured video, audio, and content through desktops, mobile phones, and conference devices. As well as Epic, it can be integrated with Strmr, IntakeQ, and Practice Better.

It can also be used with diagnostic cameras and other point-of-care devices, including digital stethoscopes.

In an interview with Korea Biomedical Review, Zoom Global Healthcare Lead Ron Emerson said: "Our service is not simply a virtual care and telemedicine platform but a multi-purpose platform that can satisfy the needs of healthcare institutions."

"It can be used for administrative tasks, including telemedicine, medical team meetings, recruitment, medical education, employee training, and disease prevention. Analysing electronic records managed by Zoom could provide meaningful insights into patient care." 

Phoenix Children's Hospital, Belfast's Hospital Services Limited, Butler Health Services and the global Project ECHO are among Zoom for Healthcare's current customers. 

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