Mar 31, 2021

SSG launches automation for COVID-19 response

covid-19
Automation
covid-19 vaccine
workflow
Leila Hawkins
1 min
 SSG launches automation for COVID-19 response
SSG has launched the automation platform to help fight the virus...

Healthcare technology company Strategic Solutions Group (SSG) has launched a new technology suite for automating and streamlining process workflows that support the fight against COVID-19. 

The vaccination programme, combined with the threat of new variants has increased the administrative burden and workloads on state and local public health employees. SSG’s new offerings have been deisgned to capacity on the front-line fight against the virus by reducing the time consumed by back-office activities.

The Pandemic Response System (PRS) has been designed to streamline the administration and delivery of infection control efforts. It has six essential modules to manage the pandemic more effectively within the community: data management, onboarding, quarantine management, contact tracing, exposure site investigation, vaccine and immunisation management. 

PRS applications are deployable individually or in an any combination to address the highest priority workflow needs of a public health organisation, and easily integrate with exiting systems already in use. It is built on SSG’s award-winning platform, Casetivity, a cloud-based business process engine designed specifically for public sector workfows.

 “These new tools are significant advancements in the modernisation of public health business process administration,” said John Schaeffer, chief executive officer of SSG. 

“By streamlining the work associated with tracking, reporting and administration, public health organizations can devote more time to treating patients, expanding vaccinations and making our communities safer.”

Share article

Jun 14, 2021

Zoom enters the healthcare market - a timeline

telehealth
videoconsultations
covid-19
Zoom
3 min
We chart Zoom's rise and entrance into the healthcare market

Since the pandemic began Zoom has become an integral part of daily life for people working from home, as well as a vital tool for families and friends to communicate. However it's also been eyeing up the healthcare space since 2017, and following the boom in telehealth the company has been rolling out additional services. Here we chart Zoom's move into healthcare. 

2011 - 2013


Zoom is founded in San Jose, California, by Eric Yuan, formerly of Cisco. He got the idea to create a video calling platform from his visits to his girlfriend while he was a student, which would take 10 hours by train. 

A beta version is released in 2012, which can host up to 15 participants. In 2013 this rises to 25. By mid-2013, Zoom has 1 million users. 

2014 - 2017

Zoom attracts investors, including Sequoia Capital, Emergence and Horizon Ventures. By January 2017, Zoom has a series D funding worth $100 million.

2017 - 2019

Zoom for Telehealth launches, including an integration with EHR system Epic. It has cloud-based video, audio, and content sharing features, a "waiting room" for patients, and can easily be integrated into healthcare provider's workflows. 

In 2019 Zoom goes public, with its IPO rising 72% in one day. 

2020

As a result of the pandemic, Zoom gains 2.2 million new users, more than in the whole of 2019. On the 23rd of March alone - the day the UK lockdown was announced - the platform was downloaded 2.13 million times around the world. 

Share prices rise to around $150, and founder and chief executive Eric Yuan becomes one of the world's richest people, with an estimated net worth of $7.9 billion. 

Early security issues are addressed by encrypting data with the Advanced Encryption Standard (AES). By now the the platform allows 99 people to be on a call simultaneously
New features launch, including Zoom Home and Zoom for Chats. Throughout the year the platform is used to replace most kinds of real life events: work meetings, online classrooms, church services and social events. 

2021

Renamed Zoom for Healthcare, users can share secured video, audio, and content through desktops, mobile phones, and conference devices. As well as Epic, it can be integrated with Strmr, IntakeQ, and Practice Better.

It can also be used with diagnostic cameras and other point-of-care devices, including digital stethoscopes.

In an interview with Korea Biomedical Review, Zoom Global Healthcare Lead Ron Emerson said: "Our service is not simply a virtual care and telemedicine platform but a multi-purpose platform that can satisfy the needs of healthcare institutions."

"It can be used for administrative tasks, including telemedicine, medical team meetings, recruitment, medical education, employee training, and disease prevention. Analysing electronic records managed by Zoom could provide meaningful insights into patient care." 

Phoenix Children's Hospital, Belfast's Hospital Services Limited, Butler Health Services and the global Project ECHO are among Zoom for Healthcare's current customers. 

Share article