US firms expand mobile telehealth solutions
Telehealth firm IDSolutions and Tryten, a manufacturer of mobile vehicles for the healthcare sector, are expanding their joint solution.
The two US-based companies are expanding their combined product range to support additional telemedicine uses, including virtual visits and video intercom. Incorporating Tryten's mobile cart with IDS' hardware and software, the organizations aim to meet increased demand for telehealth solutions as the Covid-19 pandemic continues to unfold.
Their new combined products include:
- Hardware and software – Tryten carts are designed and pre-configured with the necessary equipment to run HIPAA-compliant video conferencing software or MedSitter, IDS' cloud-based virtual patient observation solution.
- Professional Services – a broad portfolio of value-added services is included such as consulting, workflow design, engineering, project management, clinical education, and staff training.
- Contactless Implementation- the carts arrive fully-assembled and roll-out ready.
- Support and managed services 23/7 – IDS' Platinum Plus support plan provides technical assistance from the IDS Customer Care team including proactive network monitoring, advanced parts replacement, software maintenance and upgrades, and help desk services.
IDSolutions has been creating video communication solutions for 20 years. Over time this has evolved into developing solutions for user experiences like telehealth. Tryten provides mobile healthcare vehicle solutions for EHR access, Video Remote Interpreting (VRI), and telehealth with the aim of improving patient experience and reducing the cost of care.
IDS first teamed up with Tryten in 2018 during the creation of MedSitter, their second-generation remote patient observation solution. MedSitter's hardware and patent-pending software applications are deployed on Tryten's Nova Tall medical carts.
"Given all the stressors that have been placed on our healthcare system in the last 8 months, it is critical to make solutions available that are not only safe, flexible and affordable, but are easy to implement, support and use," says Dr. Deb Jeffries, Global Director of Healthcare for Tryten.
"Tryten is proud to be working with IDSolutions so that together we can deliver solutions that truly meet the needs of healthcare systems and help them provide safe care when and where it is needed."
Zoom enters the healthcare market - a timeline
Since the pandemic began Zoom has become an integral part of daily life for people working from home, as well as a vital tool for families and friends to communicate. However it's also been eyeing up the healthcare space since 2017, and following the boom in telehealth the company has been rolling out additional services. Here we chart Zoom's move into healthcare.
2011 - 2013
Zoom is founded in San Jose, California, by Eric Yuan, formerly of Cisco. He got the idea to create a video calling platform from his visits to his girlfriend while he was a student, which would take 10 hours by train.
A beta version is released in 2012, which can host up to 15 participants. In 2013 this rises to 25. By mid-2013, Zoom has 1 million users.
2014 - 2017
Zoom attracts investors, including Sequoia Capital, Emergence and Horizon Ventures. By January 2017, Zoom has a series D funding worth $100 million.
2017 - 2019
Zoom for Telehealth launches, including an integration with EHR system Epic. It has cloud-based video, audio, and content sharing features, a "waiting room" for patients, and can easily be integrated into healthcare provider's workflows.
In 2019 Zoom goes public, with its IPO rising 72% in one day.
As a result of the pandemic, Zoom gains 2.2 million new users, more than in the whole of 2019. On the 23rd of March alone - the day the UK lockdown was announced - the platform was downloaded 2.13 million times around the world.
Share prices rise to around $150, and founder and chief executive Eric Yuan becomes one of the world's richest people, with an estimated net worth of $7.9 billion.
Early security issues are addressed by encrypting data with the Advanced Encryption Standard (AES). By now the the platform allows 99 people to be on a call simultaneously
New features launch, including Zoom Home and Zoom for Chats. Throughout the year the platform is used to replace most kinds of real life events: work meetings, online classrooms, church services and social events.
Renamed Zoom for Healthcare, users can share secured video, audio, and content through desktops, mobile phones, and conference devices. As well as Epic, it can be integrated with Strmr, IntakeQ, and Practice Better.
It can also be used with diagnostic cameras and other point-of-care devices, including digital stethoscopes.
In an interview with Korea Biomedical Review, Zoom Global Healthcare Lead Ron Emerson said: "Our service is not simply a virtual care and telemedicine platform but a multi-purpose platform that can satisfy the needs of healthcare institutions."
"It can be used for administrative tasks, including telemedicine, medical team meetings, recruitment, medical education, employee training, and disease prevention. Analysing electronic records managed by Zoom could provide meaningful insights into patient care."
Phoenix Children's Hospital, Belfast's Hospital Services Limited, Butler Health Services and the global Project ECHO are among Zoom for Healthcare's current customers.