May 17, 2020

West Pharma appoints new Senior VP and Chief Digital and Transformation Officer

Catherine Sturman
2 min
new appointment (Getty Images)
West Pharmaceutical Services has appointed Silji Abraham as its new Senior Vice President and Chief Digital and Transformation Officer.

Responsible for...

West Pharmaceutical Services has appointed Silji Abraham as its new Senior Vice President and Chief Digital and Transformation Officer.

Responsible for driving the business’ digital transformation and improve business performance across its operations, Abraham will also serve on the senior leadership team, and oversee the Company's Information Technology (IT) and Enterprise Business Systems organisations.

"Silji Abraham is a seasoned executive with a track record of delivering growth and driving change at multinational companies in the life sciences, industrial automation and automotive sectors," commented Eric M. Green, President and Chief Executive Officer.

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"As West continues to execute our long-term strategy to serve as the leader in the integrated containment and delivery of injectable medicines, the effective use of technology and strong business processes will be critical to our success, and I am confident Silji will speed our transformation in both of these areas."

With over 20 years’ experience transforming leading IT organisations, Abraham will enhance West Pharma’s cyber security, which has become of significant importance in the midst of increased cyber attacks within the healthcare industry. Additionally, he will also build effective strategies to develop West’s global business operations and find new ways to enhance the customer experience.

Creating products to promote the efficiency and safety of pharmaceutical manufacturing, West provides packaging components and delivery systems for injectable drugs and healthcare products.  

Supporting customers across America, Europe, Asia and Australia, the company’s full year 2017 reported net sales of $1.599bn grew 6.0% over the prior year, highlighting another year of growth for the company.

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Jun 14, 2021

Zoom enters the healthcare market - a timeline

3 min
We chart Zoom's rise and entrance into the healthcare market

Since the pandemic began Zoom has become an integral part of daily life for people working from home, as well as a vital tool for families and friends to communicate. However it's also been eyeing up the healthcare space since 2017, and following the boom in telehealth the company has been rolling out additional services. Here we chart Zoom's move into healthcare. 

2011 - 2013

Zoom is founded in San Jose, California, by Eric Yuan, formerly of Cisco. He got the idea to create a video calling platform from his visits to his girlfriend while he was a student, which would take 10 hours by train. 

A beta version is released in 2012, which can host up to 15 participants. In 2013 this rises to 25. By mid-2013, Zoom has 1 million users. 

2014 - 2017

Zoom attracts investors, including Sequoia Capital, Emergence and Horizon Ventures. By January 2017, Zoom has a series D funding worth $100 million.

2017 - 2019

Zoom for Telehealth launches, including an integration with EHR system Epic. It has cloud-based video, audio, and content sharing features, a "waiting room" for patients, and can easily be integrated into healthcare provider's workflows. 

In 2019 Zoom goes public, with its IPO rising 72% in one day. 


As a result of the pandemic, Zoom gains 2.2 million new users, more than in the whole of 2019. On the 23rd of March alone - the day the UK lockdown was announced - the platform was downloaded 2.13 million times around the world. 

Share prices rise to around $150, and founder and chief executive Eric Yuan becomes one of the world's richest people, with an estimated net worth of $7.9 billion. 

Early security issues are addressed by encrypting data with the Advanced Encryption Standard (AES). By now the the platform allows 99 people to be on a call simultaneously
New features launch, including Zoom Home and Zoom for Chats. Throughout the year the platform is used to replace most kinds of real life events: work meetings, online classrooms, church services and social events. 


Renamed Zoom for Healthcare, users can share secured video, audio, and content through desktops, mobile phones, and conference devices. As well as Epic, it can be integrated with Strmr, IntakeQ, and Practice Better.

It can also be used with diagnostic cameras and other point-of-care devices, including digital stethoscopes.

In an interview with Korea Biomedical Review, Zoom Global Healthcare Lead Ron Emerson said: "Our service is not simply a virtual care and telemedicine platform but a multi-purpose platform that can satisfy the needs of healthcare institutions."

"It can be used for administrative tasks, including telemedicine, medical team meetings, recruitment, medical education, employee training, and disease prevention. Analysing electronic records managed by Zoom could provide meaningful insights into patient care." 

Phoenix Children's Hospital, Belfast's Hospital Services Limited, Butler Health Services and the global Project ECHO are among Zoom for Healthcare's current customers. 

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